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Modelling and feedback: Providing constructive guidance through a web medium

Shelda Debowski
Murdoch University
The use of the world wide web as a medium has created many possibilities for training and education. However, a major dilemma lies in the need to provide feedback and guidance to learners during the skill acquisition phase whilst constrained by distance, time and resources. This Dilemma Session will commence by briefly examining the issues relating to feedback and modelling in an Internet environment, and will consider the difficulties inherent in developing these support mechanisms for web based training. Some examples of the difficulties experienced by learners will be used to demonstrate the types of problems which are encountered while learning to use a web application, and the challenges of matching feedback and learning models to these difficulties. Each group will then explore one of the following critical questions, using this learning context as a framework, and report back on their suggested strategies. Examples of the problems will be provided to each group to facilitate their understanding and discussion of their particular dilemma.

The questions will relate to a number of challenges which occur in teaching through web technology. First, how can the learner be provided with examples of high quality outcomes, to create some standards of performance? Second, how can learners be encouraged to use these sources of guidance in a self managed learning environment? Third, how can the instructor identify the types of errors and problems which are likely to occur? Fourth, how might these problems be generalised and developed into feedback models for learners?

As more teaching is conducted across technological media, instructional design will need to adapt to meet the challenges of matching the learning context to the predicted user patterns. This forum explores some of the issues which need to be considered in order to develop a stronger connection between the learner and the skills to be acquired in a distanced instructional medium.

Author: Dr Shelda Debowski, School of Commerce, Murdoch University

Presentation format: Dilemmas in teaching or teaching/learning research

Please cite as: Debowski, S. (2002). Modelling and feedback: Providing constructive guidance through a web medium. In Focusing on the Student. Proceedings of the 11th Annual Teaching Learning Forum, 5-6 February 2002. Perth: Edith Cowan University. http://lsn.curtin.edu.au/tlf/tlf2002/abstracts/debowski-abs.html

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Created 2 Dec 2001. Last revision: 1 Feb 2002. HTML: Roger Atkinson [ rjatkinson@bigpond.com ]