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Knowledge management a new game in higher education: A discussion paper on the new trends of technology influencing the higher education landscape

Vijaya Gururajan
Edith Cowan University
'We are drowning in information but starving for knowledge' has become the latest slogan for businesses around the world. In this era where information is prolific and overwhelming, winners are those who are able to find strategies to sustain the competition, and use technology for effectively storing and retrieving an organisation's knowledge. Whether one sees it as a technological issue or a management issue, the higher education environment is no different from the business/corporate set up, as the current trend of universities is to work like business looking at core issues of improving products and services, looking out for innovation, making staff or employees multiskilled and efficient, informed decision making, and last but not the least greater flexibility (which are being identified as benefits of knowledge management)

Several converging influences are pushing Australian universities towards online, for profit education on a global scale. Most urgent is desperate need to improve income to compensate for the lack of public funding or budget cuts. As a result, knowledge of improving the current practices, making use of the existing resources and finding new innovative strategies have become the drive. Many universities are moving towards or jumping onto the bandwagon of e-education. This has in turn manifested in several forms as e-learning, e-tutoring, e-community, developing courses online, e-degrees and to make issues more interesting, the mobile technology and wireless network offers even m-learning for m-learners. Universities are now effectively looking at strategies for training academics in the business of teaching not in the traditional way, but on online, the literature reviewed provided limited guidelines to meet this scenario. This discussion paper will explore a variety of issues and present the basis for a good knowledge management model for universities.

Author: Vijaya Gururajan, Lecturer, Kurongkurl Katitjin School of Indigenous Australian Studies, Edith Cowan University. v.gururajan@cowan.edu.au

Presentation format: Dilemmas in teaching or teaching/learning research

Please cite as: Gururajan, V. (2002). Knowledge management a new game in higher education: A discussion paper on the new trends of technology influencing the higher education landscape. In Focusing on the Student. Proceedings of the 11th Annual Teaching Learning Forum, 5-6 February 2002. Perth: Edith Cowan University. http://lsn.curtin.edu.au/tlf/tlf2002/abstracts/gururajan-abs.html


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