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Knowledge management systems in education and learning: A prototype and a process

Mohammed Quaddus
Curtin University of Technology
The practice of knowledge management is not new. Literature identifies the concept of knowledge and knowledge management as early as 4000 years ago. Human civilisation had been preserving and passing knowledge from generations to generations for better understanding of the past and thus move on to the future. In today's dynamic and complex business environment the thirst for knowledge has increased even more and the scope and content of knowledge have changed dramatically, often spreading outside of the organisation. Information technology and Internet have brought new challenges in creating, preserving and managing knowledge. Knowledge management has been defined in a number of ways. However, the most common definition is as follows: "KM is.... an approach to adding or creating value by more actively leveraging the know how, experience, and judgment resident within and, in many cases, outside of an organisation" (Ruggles 1998). A knowledge management system (KMS), on the other hand, has been defined as "specialised information systems which deal with the generation, preservation and sharing of knowledge within and outside of the organisation".

While business world has embraced the applications and use of KMS widely, the same is not true for education and learning. In this paper we present an innovative idea of application of a KMS in business education and learning at the Graduate School of Business, Curtin University of Technology. A prototype KMS has been developed to enhance students' independent learning. The prototype is loaded with a variety of knowledge items as best practices (assignments, case studies, exams, etc), student/lecturer's experiences, online interactions etc. Via the Web students can access the prototype and search for various knowledge items by category, subjects, which will enhance their learning and reduce their many regular interactions with the tutor/lecturer. The prototype will be demonstrated and the process of loading it on a regular basis will be highlighted.

Author: Mohammed Quaddus, Graduate School of Business, Curtin University of Technology. quaddusm@gsb.curtin.edu.au

Presentation format: Demonstration of teaching

Please cite as: Quaddus, M. (2002). Knowledge management systems in education and learning: A prototype and a process. In Focusing on the Student. Proceedings of the 11th Annual Teaching Learning Forum, 5-6 February 2002. Perth: Edith Cowan University. http://lsn.curtin.edu.au/tlf/tlf2002/abstracts/quaddus-abs.html

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